Refunds & Returns Policy
At IncuBrighter, we stand behind the tools and resources we create—because we believe in equipping changemakers with what they need to thrive.
If something didn’t meet your expectations, we’re here to make it right.
Digital Products & Downloads
Due to the nature of instant access, all digital products (like templates, guides, and toolkits) are non-refundable. That said, if you experience any issues accessing or using your purchase, reach out to us—we’re always happy to help troubleshoot or offer a credit for future use.
Let’s Talk
Questions? Concerns? Need a hand? Contact Us and we’ll respond within 2–3 business days. We’re real people, and we truly want you to feel good about your experience here.
Thank you for supporting grassroots innovation, and for being part of our community.
—with heart,
The IncuBrighter Team